Dopesnow Reviews

Sorry this isn't a review but a question for anyone who uses the Dope Adept jacket. Does a medium Smith helmet fit comfortably under the hood? Is there room to swivel your head around without restrictions? Thanks

Super thanks for your understanding, big help and outstanding service! My jacket is perfect (top quality & really nice design) but I will wear it with an extra big smile because of your excellent service!!

Dope snow is a great company to work with! They have super cool gear and FANTASTIC customer service. I had a little problem with my order and they remedied the issue with great speed and efficiency. They reply really quickly also. Great experience. I will order from them again.

I ordered the Blizzard W Full Zip and unfortunately when it arrived, the left sleeve was faulty so I couldn't wear it. I contacted the team at Dope Snow and they sent out a replacement jacket for me straight away, all I had to do was send them some pictures of the faulty product. Most companies would make you wait until they received back and inspected the faulty item before they send your replacement, but not Dope Snow! Their customer service was 2nd to none and I received my fully working (and extremely stylish) Ski jacked before Dope had even received the old on back. Thanks Dope Snow for your great products and for your 10/10 customer service!

Borrowed one of these from a friend for a few days skiing as my stuff was in storage.
Hated the design of the jacket (annoying to get on and off), got cold really quickly and pretty wet on a snowwy day. I would not recommend this jacket.

Really nice panse. Sizing guide is bad. Sized me 2 sizes too low. Bad customer service, they told me I had to buy new pants and could not accept the return or exchange. OK -- so I ask for at least a small discount on a new purchase... Since I cannot return the wrongly sized panse.... And they say this is impossible and I would have to pay full price again. Jerks! I like the panse a lot I really do but I just felt really gouged and that they gave zero empathy about the bad experience a new customer just had.

Update: Scott took over and was able to give me a full refund/packing slip for return and also gave me free expedited shipping on the replacement order.

It worked out! Now I can give them 5 stars instead of the previous 2 stars :D

Orderded size M male ski trousers after using the size guide. I also ordered them because they looked fairly slim fitting. They are absolutely enormous. The bottom of the trousers could cover 2 pairs of boots. They are also based in Sweden which is not made clear so if you order from UK it has to ship overseas. Will be sending my order back immediately, really not happy.

Delivery not even attempted and sent back after multiple phone calls! Delivery process is a total joke! Hours spent on the phone, tons of arguments and a trip with no gear!

Super fast delivery, excellent customer service and the quality of the jacket is just outstanding! Honestly, my daughter can't wait to wear it on the slopes!!! Thank you so much. Definitely will return!

Adept Jackets are beautiful, warm and durable to a point. I bought these jackets this season for my girls and I and the only downside is the fabric is already showing some wear and tear from where my snowboard rests while walking to/from the car and slopes. The board tends to fall on the lower pocket areas and I already have several slice marks and some exposed fabric underneath and I have only used it about 15 times. I feel these jackets need to be reinforced on the lower pocket areas. I’m sure I’m not the only one experiencing this so just wanted to give feedback to the company that these jackets are amazing and would have received 5 stars if it wasn’t for the early signs of wear and tear. My suggestion is to have thicker canvas like material in that area to withstand those edges.

Got the Yeti jacket and loved it! I was initially concerned that it may not be warm enough since the jacket is just the shell without the insulation, but after testing it on the last 3 trips, -8 to 0C temp range, snowy to sunny conditions, it felt perfect. I carried a mid layer with me but rarely had to layer (note: I get warm and sweaty easily). Without the insulation, the jacket is versatile for layering for varying weather conditions!

I ordered both S and M (male, 180cm, 70kg) to try, both fitted comfortably but I preferred the S which felt a bit more snuggly but still got the baggy/street vibes. The return was seamless and free. The costumer service was also fast and helpful. Would totally recommend it!

I contacted them, and the responded back immediately. I was wondering when they were going to restock some stuff, and they said in September, so I was a little sad about that. But they showed me other clothes they had, and I just love what I ordered, they even called me rad. They were were nice and I still talk to them. But after all this is probably the best and nicest company I’ve ever seen and talked to. I ordered a jacket and a helmet, I will definitely wear that, I will also order some more things in September.

Got the annok W 2021 xs they recommended but i think i should have get the small. I love the color though and material but i still felt cold because it was very windy and snowing when we snowboard even if i have 2 layers inside. They recommended getting fleece inside so next time ill try that. I only wear 2 warmer because i expected that because its insulated ill be ok but not in my experience. Im a very cold person so maybe for other people it will work good. I wish i can get different color too. I just need to save money because its pricey but i think its worth it a lil bit hoping that better insulation for next time they upgrade it.

Fantastic Company.

Whenever I come across a company that is new to me, like many I try and find reviews on Reddit etc.

It seems there is a slight distrust for some reason online in some communities, apparently due to their Instagram campaign appearing like other companies whose products do not fairly represent their products. However my experience has been fantastic.

Customer service - Fast, polite and professional.
Delivery - Fast, well presented & packaged.
Clothing - Even though it is clearly marketed/photographed well, it actually is consistent to the real physical items. The quality seems very good, I can't comment yet on the durability.

I love the style, I usually have to order an additional size up to get a slight oversized jacket/hoodie but their design factors this in. Their size guide was spot on.

On top of the above points, their 'Create Outfit' web tool is incredibly useful for online ordering. I wish it would allow for you to open the item in a new tab, but ignoring that it's really great, and that's just me being bratty/lazy. And again the demo actually is accurate to the product.

There seems to be a consistent level of quality and attention to detail, that clearly reflects the team involved in this company, who I'm sure have worked very hard on this.

Hats off and chef's kiss, and all of that to the team! I hope you keep it up.

This is my second season using their jackets. The jackets are ( in my opinion) the perfect jacket for skiing. The material they use are nice because it’s waterproof and doesn’t get that wet because the water just becomes a pearl and just falls of.